Important information from Springfield Mexborough
During and since the COVID-19 lockdown, services to our Mexborough clients have been primarily provided by our branch in Ecclesfield, with an option to visit our Rotherham hospital, whilst we closed the doors at Mexborough.
This worked well and after careful consideration, we have made the difficult decision to officially close our Mexborough branch, permanently.
What this means for our clients
Pets’ clinical histories are held within a secure database at our Rotherham hospital. This enables us to continue to give care to your pet, without interruptions or delay.
Rotherham – just over 7 miles away – is a larger 24 hour RCVS accredited Small Animal Hospital. Open for longer hours Monday to Saturday, the hospital also has an in-house emergency service from MiNightVet Rotherham on Sundays and outside of normal opening hours. The hospital has ample parking and superior facilities. Our highly trained team offer an advanced level of surgical and medical care including laparoscopic (keyhole) surgery. The hospital has also been marked as “Outstanding” in six RCVS Small Animal Awards including Client Service and Patient Consultation Service.
In addition, clients are most welcome to transfer to our branches at either Ecclesfield or Wickersley.
Healthy Pet Club
The Healthy Pet Club memberships are held within our secure database and account details will be transferred to Rotherham. Members can continue to enjoy their usual discounts and savings.
Clients who would prefer to transfer their pet’s records and Healthy Pet Club membership to Ecclesfield or Wickerlsey, should let the Springfield team know when they first contact the Rotherham practice and the Rotherham team will be able to arrange this.
For any other concerns regarding Healthy Pet Club membership, please contact firstname.lastname@example.org.
If you have any concerns about the health or welfare of your pet, the move from Mexborough or you would like to arrange a pre-booked appointment for your pet, please call the Rotherham team on 01709 377241.
To help us with our new ways of working, and to keep us all safe, please call to book an appointment before attending the practice. This includes for the collection of flea and worming treatment, other medication and food.
We are working safely and will continue to provide care for your pets during the COVID-19 pandemic. We are here to help with telephone consultations and pre-booked appointments.